Sample case · STM-0826
Illustrative sampleCase STM-0826 is an illustrative sample. It shows the four photographs, the Free Case Check result with its separate fields, the dated timeline of messages, acknowledgement and inspection, and the next action. Nothing in it is a real household.
Free first checkPrivate by defaultIndependent of remediation sales
First-floor flat, two bedrooms · Bedroom 2 (rear)
England · Private rented · opened 11 Mar 2026
Confirm the inspection and add a photo of the outside wall
Reply to the landlord's proposed date, then add the missing context photo so the record is complete before the visit.
1 · Evidence
Case ID, photo number, view, room, capture date and status travel with every image. A wide shot places the problem; the close-ups show the pattern.
2 · Free Case Check
Seven separate fields. The likely pattern is stated with its alternatives, confidence and evidence quality are shown apart, and the gaps are listed so the next photographs are the right ones.
Free Case Check
STM-0826 · version 1 · 11 Mar 2026
A visual assessment from photographs and your answers. It is not a survey, a medical opinion or an official hazard rating.
3 · The case file
The case as the resident sees it: evidence, assessment, report, timeline and share in one place. The next action is always visible.
Confirm the inspection and add a photo of the outside wall
Reply to the landlord's proposed date, then add the missing context photo so the record is complete before the visit.
4 · Share
The resident owns the evidence. The landlord gets a limited view to respond in, without a subscription. Neither can alter what the other has recorded.
Shared case
STM-0826 · SH-0826-1
What the landlord can do
Activity on this link
The resident can revoke this link at any time. The landlord cannot alter the resident's entries.
5 · The report
The first page of the dated PDF, rendered from the same case data, alongside the structured register and the share link. The report is one stage; the case keeps going.
Evidence Pack
Report v1 · STM-0826 · 11 Mar 2026
First-floor flat, two bedrooms · Bedroom 2 (rear) · England · Private rented
1. Evidence register
| # | VIEW | ROOM | TAKEN |
|---|---|---|---|
| 01 | Wide | Bedroom 2 | 10 Mar 2026 |
| 02 | Medium | Bedroom 2 | 10 Mar 2026 |
| 03 | Close-up | Bedroom 2 | 10 Mar 2026 |
| 04 | Context | Bedroom 2 | 10 Mar 2026 |
2. Free Case Check
6 · Follow-up
Inspection, works, the follow-up photograph and the day it was marked resolved. Reopening keeps all of it.
Inspection completed
LandlordInspector recorded a cold bridge at the lintel and no leak found during the visit. Ventilation and insulation work agreed.
Works planned
LandlordInsulated lintel board, trickle vent and redecoration booked for 8 to 9 April.
Works completed
LandlordContractor's invoice and two photographs attached.
Follow-up photograph added
ResidentSame wall, same viewpoint as photograph #01, three days after the works.
Monitoring started
Stop The MouldReminder set to photograph the wall again in 30 days.
Case marked resolved
ResidentNo return of the growth after a cold fortnight. Case closed with its full history kept.
What this can and cannot tell you
Which level do you need?
£0
A useful first read before you decide anything.
Includes
£29
A dated case file you can share with your landlord.
Adds
One-off. Pay only after your free result, if you want the pack.
£79
A person checks the assessment before you rely on it.
Adds
A quality review by our team. Not a survey and not a report by a chartered surveyor.
Prices in GBP including VAT. One-off payments. Full pricing.
From first photo to clear action.